Lakehouse

Our Work

Selected case studies from past engagements. Each project reflects the kind of complex, high-impact work we bring to every Lakehouse engagement.

McDonald's — McDonald's Touch Screen Ordering: Self-Order Kiosks and Digital Menu Boards
McDonald's Touch Screen Ordering: Self-Order Kiosks and Digital Menu Boards
McDonald's · While at Huge

Self-order kiosks, digital menu boards, and a unified ordering platform that cut average order time by 30% and lifted average order value by 22% across 3,000+ restaurants.

digital-experienceexperience-strategy
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Huge (Internal Venture) — Huge Café: Computer-Vision Anonymous Loyalty and RFID Retail Prototyping
Huge Café: Computer-Vision Anonymous Loyalty and RFID Retail Prototyping
Huge (Internal Venture) · While at Huge

Huge opened its own café in Atlanta to prototype the future of retail — from social vending to anonymous loyalty powered by computer vision.

digital-experienceexperience-strategytechnology-strategy
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Lowe's — Lowe's Red Vest Now: In-Aisle Video Kiosks Connecting Shoppers to Remote Experts
Lowe's Red Vest Now: In-Aisle Video Kiosks Connecting Shoppers to Remote Experts
Lowe's · While at Huge

In-aisle video kiosks that put Lowe's remote product specialists in front of shoppers in real time, scaling store expertise nationwide.

digital-experienceexperience-strategydevelopment-services
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PGA of America — Reimagining PGA.com: Matching Golfers with PGA Coaches
Reimagining PGA.com: Matching Golfers with PGA Coaches
PGA of America · While at Huge

A ground-up PGA.com redesign that matched golfers with coaches using personalization, player and coach research, and a decoupled content platform.

digital-experienceexperience-strategydevelopment-servicestechnology-strategy
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Lowe's — Lowe's E-Commerce Redesign: Personalization and a $178M Conversion Opportunity
Lowe's E-Commerce Redesign: Personalization and a $178M Conversion Opportunity
Lowe's · While at Huge

Lowe's was converting at 0.82% against a 2.2% industry average. A personalized, relationship-driven commerce redesign identified $178M in annual revenue opportunity.

digital-experiencedevelopment-servicesexperience-strategy
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Delta Air Lines — Delta Air Lines Mobile Platform for 21,000 Flight Attendants
Delta Air Lines Mobile Platform for 21,000 Flight Attendants
Delta Air Lines · While at Avanade

A mobile sales and service platform for 21,000+ Delta flight attendants: onboard card processing, digital receipts, and in-flight upgrades on one device.

technology-strategydevelopment-servicesdigital-experience
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ExxonMobil — ExxonMobil Digital Operations Platform
ExxonMobil Digital Operations Platform
ExxonMobil · While at Avanade

Replacing paper-based shift handovers and spreadsheet-driven maintenance planning with a governed Power Platform solution across global operations.

technology-strategydevelopment-services
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Duke Energy — Duke Energy Methane Emissions Monitoring
Duke Energy Methane Emissions Monitoring
Duke Energy · While at Avanade

Building an AI-powered platform that uses satellite and ground-level sensing to detect, measure, and remediate methane emissions toward net-zero by 2030.

technology-strategyai-integrationdevelopment-services
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Global Financial Institution
Global Bank: Aligning Physical and Digital Experiences
Global Financial Institution · While at Capgemini

Merging physical and digital banking to deliver cohesive, personalized experiences for high-value clients across multiple countries and channels.

digital-experienceexperience-strategytechnology-strategy
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US Financial Services Company
Financial Services: Next-Gen Marketing Platform
US Financial Services Company · While at Capgemini

Reimagining the digital experience across 200+ brand websites with unified marketing automation, personalization, and accessible design.

digital-experiencetechnology-strategydevelopment-services
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Leading American Bank
American Bank: Home Loan Digital Experience
Leading American Bank · While at Capgemini

Revamping a leading bank's home loan website with personalized omnichannel experiences, replacing legacy systems with a unified content platform.

digital-experiencedevelopment-servicesexperience-strategy
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Global Automotive Manufacturer
Global Automaker: Digital Transformation at Scale
Global Automotive Manufacturer · While at Capgemini

Transforming a legacy automotive brand's digital platform to deliver omnichannel customer experiences across 52 countries and 3,000 dealerships.

digital-experiencetechnology-strategyexperience-strategy
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Subway — Subway: Digital Transformation at Global Scale
Subway: Digital Transformation at Global Scale
Subway · While at Capgemini

Rebuilding Subway's digital ordering platform, modernizing in-restaurant point-of-sale, and automating menu operations across nearly 37,000 locations worldwide.

digital-experiencetechnology-strategyexperience-strategy
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