Lakehouse

Our Work

Selected case studies from past engagements. Each project reflects the kind of complex, high-impact work we bring to every Lakehouse engagement.

McDonald's In-Store Digital Experience
McDonald's · While at Huge

Reimagining the in-restaurant experience with interactive kiosks, digital menu boards, and a unified ordering platform.

digital-experienceexperience-strategy
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Huge Café: Inventing the Future of Retail
Huge (Internal Venture) · While at Huge

Huge opened its own café in Atlanta to prototype the future of retail -- from social vending to anonymous loyalty powered by computer vision.

digital-experienceexperience-strategytechnology-strategy
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Lowe's Red Vest Now: Scaling Expertise Beyond the Store
Lowe's · While at Huge

A knowledge platform that connected Lowe's customers with remote experts, putting human expertise at the center of a technology-first retail strategy.

digital-experienceexperience-strategydevelopment-services
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Reimagining PGA.com
PGA of America · While at Huge

A ground-up redesign of PGA.com that connected golfers with coaches through personalization, data, and a content platform built to grow the game.

digital-experienceexperience-strategydevelopment-servicestechnology-strategy
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Lowe's E-Commerce: Relationship Commerce
Lowe's · While at Huge

Redesigning Lowe's digital commerce experience around relationship-driven personalization to close a significant conversion gap.

digital-experiencedevelopment-servicesexperience-strategy
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Delta Air Lines Mobile Flight Operations
Delta Air Lines · While at Avanade

Equipping 21,000+ flight attendants with a mobile sales and service platform that transformed in-flight operations and customer experience.

technology-strategydevelopment-servicesdigital-experience
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ExxonMobil Digital Operations Platform
ExxonMobil · While at Avanade

Replacing paper-based shift handovers and spreadsheet-driven maintenance planning with a governed Power Platform solution across global operations.

technology-strategydevelopment-services
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Duke Energy Methane Emissions Monitoring
Duke Energy · While at Avanade

Building an AI-powered platform that uses satellite and ground-level sensing to detect, measure, and remediate methane emissions toward net-zero by 2030.

technology-strategyai-integrationdevelopment-services
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Global Bank: Aligning Physical and Digital Experiences
Global Financial Institution · While at Capgemini

Merging physical and digital banking to deliver cohesive, personalized experiences for high-value clients across multiple countries and channels.

digital-experienceexperience-strategytechnology-strategy
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Financial Services: Next-Gen Marketing Platform
US Financial Services Company · While at Capgemini

Reimagining the digital experience across 200+ brand websites with unified marketing automation, personalization, and accessible design.

digital-experiencetechnology-strategydevelopment-services
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American Bank: Home Loan Digital Experience
Leading American Bank · While at Capgemini

Revamping a leading bank's home loan website with personalized omnichannel experiences, replacing legacy systems with a unified content platform.

digital-experiencedevelopment-servicesexperience-strategy
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Global Automaker: Digital Transformation at Scale
Global Automotive Manufacturer · While at Capgemini

Transforming a legacy automotive brand's digital platform to deliver omnichannel customer experiences across 52 countries and 3,000 dealerships.

digital-experiencetechnology-strategyexperience-strategy
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